Testimonials | Master Builders Insurance Brokers

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At Master Builders Insurance Brokers (MBIB), we're committed to providing high quality service to our clients.


We look after a broad spectrum of construction industry participants, from subcontractors and those undertaking smaller straightforward jobs, to those undertaking major commercial, civil and industrial projects with significant complexity.

We generate our growth from customer referrals, our specialist knowledge and a superior product / price proposition that continues to meet our clients’ needs.

Our pro-active team of experienced and motivated staff are charged with delivering a superior customer service experience.

 

 

 

 

What our Clients have to say:

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tc build logo

 

As a growing Residential Builder, being caught up by the constraints of Insurance at a governmental level is one of our worst nightmares.

The importance of having an adequately experienced and proactive brokerage firm at your side is absolutely paramount if you want to be able to weave your way through an increasingly complex regime. This is where MBIB comes into their own.

Our recent experiences with MBIB have been great. Knowingly, we had a very complex and unique case ahead of us, but the team were able to dissect and organise our case to quickly progress through the channels in a very efficient manner.

We look forward to working with MBIB in the year ahead.

Tom Cull TC Build

 


 

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corellian logo

 

Since approaching Master Builders Insurance Brokers for help with our growing company’s insurance complications quite some years ago, we have never looked back.

They simplified our insurance structure, payment system, claims and inquiries all whilst significantly lowering our overall yearly premium. Dele and Hilda are always available to take our call, provide general advice on coverage, policy and claims when needed.

Many thanks to Dele, Hilda and the team at MBIB for their continued support and proactive approach to all our insurance needs.

Anthony Micallef Corellian Pty Ltd

 


 

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aet logo

 

Edwina Lyall at MBIB, has looked after our insurance needs for well over a decade.

Being an explosives company with international customers, in some difficult locations, our risk management and insurance requirements are extremely important to us. Insurance for the explosives industry has been extremely difficult to place during some of those years and Edwina has searched the globe for us, securing the best Public Liability insurance she could find.

We have always been well looked after and feel confident that we are covered for our many and varied activities. We have had several urgent projects with big corporations with tricky contractual terms needing to be finalised and agreed in a short period of time to which Edwina has always managed brilliantly on our behalf.

AET values Edwina’s advice and excellent service over many years in the complex insurance aspects of the difficult and risk related industry that we are in.

Nicky Pullen AET Pty Ltd

 


 

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concrete by design logo

 

MBIB and Patrick in particular have been very helpful in arranging a better deal for our insurance.

Pat has shown interest where others did not really care.

Dallas Mexon Concrete by Design

 


 

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dande built logo

 

We recently contacted Daniel from Master Builders Insurance Brokers to navigate the HBCF insurance requirements of our residential construction projects.

Daniel was always easy to contact, and transparently communicated what we required to be eligible for insurance, and the most appropriate cover for our business.

The overall process was hassle free and faster than expected.

We have already referred MBIB to other industry colleagues for similar insurance services.

Tim Drane DANDE Built

 


 

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comdain logo

 

Back in 2016 Comdain Homes was unhappy with our current general insurance broker and went to the market.

We had always used Master Builders Insurance Brokers for our Warranty but not General Insurance.  We met with the Victorian team and they delivered an impressive presentation and cost effective insurance program for us to consider. Our business relationship began that year and I’m sure will continue into the future.

Since then MBIB Victoria has delivered the outcomes that matter to any business in their insurance dealings, that is, timely delivery of annual insurance renewals, professional advice and understanding of the challenges a builder faces in 2020, friendly and helpful customer service and assistance with prompt claims settlements.

A big “thank you” to Joe, Stephen, Gillian and the whole team.

Teresa Whitmore Comdain Group

 


 

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perkins logo

 

Perkins Builders have operated in the construction industry for 55 years, our experience has taught us we need to be proactive and prepared for many unexpected events no matter how unlikely.

Construction is an industry with various challenges and risks some of these appearing suddenly with many capable of causing serious harm.

Our risk management strategy has always included a comprehensive insurance program reviewed and placed annually. This provides Perkins with comfort an unexpected event will be mitigated and provides our clients with the insurance cover they require under various contracts.

Our relationship with Master Builders Insurance Brokers (MBIB) began in 2013 and we have been pleased with the levels of service from both our broker and the extended technical team. Our renewals have always been achieved in difficult markets with efficiency and value for money.

Perkins recommend MBIB to builders of all sizes wanting effective representation in the insurance market delivered by people who know the industry.

Greg Rowe Perkins Builders

 


 

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langdon logo

 

Langdon Building would proudly recommended MBIB to other builders.

Their capable team have assisted us with a variety of insurance matters over the years.

We trust their expertise as they are supported by their appropriate resources, access to markets and service oriented team members.

Alan Swanson Langdon Building

 


 

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persona logo

 

Insurance is a critical part of our business and ensuring we have the right policies and cover is of utmost importance, that’s why we chose the MBIB to guide and advise us through this complex process - so we can get on with what we do best – building.

As you would expect, they possess an in depth knowledge of the construction industry and offer sound advice on polices that best suit our needs. Communication is also easy. Our account manager Brian Martinovich together with the rest of the senior account team are always just a phone call away when we need them.

Would I recommend MBIB? Without hesitation.

Des de Santos Persona Group

 


 

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classic contractors logo

Classic Contractors highly recommends Master Builders Insurance Brokers.

Brian and his team have shown commitment gaining a thorough understanding of our business of 25 years, and the operations and risk management strategies have ensured they are able to respond proactively to our insurance requirements.

They provide us with exceptional knowledge, a high level of integrity and prompt and accurate information in addition to achieving the best premiums.

Eleanor Hopkins Classic Contractors

 


 

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